COVID-19 update
The health and well-being of our customers is our top priority. These are unprecedented times and we’re working hard to help those most in need.
You can give your meter readings, pay bills and switch tariffs through MyAccount or the app - it's quick and available 24/7. Find out how to manage your account online.
If you’re a prepayment meter customer or just need that extra bit of help – we’re here to support you.
Read our FAQs for general Coronavirus (COVID-19) help and advice, and how to use our self-service applications.
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0333 009 70620333 009 69980191 426 56040800 056 24220800 056 1014 | EDF customer services |
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0191 426 56100191 426 5603 | EDF sales enquiries |
0191 426 5602 | EDF smart meter install appointments |
0345 112 2205 | EDF business sales enquiries |
0800 524 4432 | EDF customer satisfaction survey |