The health and well-being of our customers is our top priority. These are unprecedented times and we’re working hard to help those most in need.
You can give your meter readings, pay bills and switch tariffs through MyAccount or the app - it's quick and available 24/7. Find out how to manage your account online.
If you’re a prepayment meter customer or just need that extra bit of help – we’re here to support you.
Read our FAQs for general Coronavirus (COVID-19) help and advice, and how to use our self-service applications.