Important information about our customer phone services
Currently we're having some technical problems with our telephone system. We apologise in advance if you've been affected by this. We're working to fix the issue as quickly as possible. In the meantime, our online services are still available.
Our customers rate us as 'excellent' on TrustPilot
Are you dissatisfied, frustrated or exhausted with your current energy supplier? Switch to EDF for great service, competitive prices and zero carbon electricity.(1)
Why switch to EDF
Rated Excellent by our customers in Trustpilot.
Excellent customer service - We're rated 'Excellent' by our customers in Trustpilot.
Easy energy - 24/7 easy to use app and website
Backed by the Energy Switch Guarantee - Easy, simple, hassle-free switching
Zero-carbon generation - Our tariffs are backed by zero-carbon electricity(1)
The zero carbon electricity purchased is supplied into the National Grid. Customers receive electricity via the National Grid, not directly from zero-carbon generators
