Promoter and contact details 

This promotion, as detailed in these Terms & Conditions (the “Promotion”), is provided and promoted by EDF ENERGY CUSTOMERS LIMITED, Nova North, 11 Bressenden Place, Victoria, London, SW1E 5BY, company number 02228297 (“EDF”, “we”, “us” or “our”). 

If you have any questions about the Promotion, please contact us at competitions@edfenergy.com. 

The Promotion and the Prize 

1. The Promotion will open at 00:01 on 01 November 2026 and will close at 23:59 on 31 January 2027 (the "Promotional Period"). 

2. During the Promotional Period, EDF will hold 3 monthly prize draws, one for each calendar month from 01 November 2026 to 31 January 2027 inclusive (each a "Prize Draw" and together the "Prize Draws"). 

3. Each Prize Draw will have one winner, resulting in 3 winners in total. Each winner will receive a £0 gas and electricity residential tariff with EDF, with a nil unit rate and nil standing charge, for 12 months from the date the tariff commences (the "Prize"). 

4. The closing date and time will not be extended or brought forward except where circumstances outside EDF's reasonable control make this unavoidable. Any change will be communicated clearly on the Promotion Website and managed in accordance with these Terms & Conditions. 

Eligibility and entering the Promotion 

5. To be eligible to enter the Promotion, you must: 

• be aged 18 or over; 
• be entering as a residential customer; 
• be responsible for the supply contract for energy at your home; 
• reside in Great Britain (the Promotion is not available in Northern Ireland); and 
• not be an employee of EDF, its affiliates, subsidiaries or agents, including EDF Power Solutions, EDF Trading, EDF Heat Pumps, Contact Solar and Pod. 

6. To enter, visit edfenergy.com/offers/win-with-edf (the “Promotion Website”) and complete all mandatory fields on the online form in accordance with the instructions on the Promotion Website during the Promotional Period. 

7. No purchase is necessary to enter. 

8. Only one entry is permitted per household for the duration of the Promotion. Entries made on behalf of another person will not be accepted. 

9. A valid entry remains active for each subsequent Prize Draw during the Promotional Period unless the entrant wins, becomes ineligible, asks to be removed, or the Promotion ends. Entrants do not need to enter again each month. 

10. You may withdraw your entry at any time by emailing competitions@edfenergy.com. Removal may take a reasonable period to process. If your request is received after a monthly entry period has closed, your entry may already have been included in that month’s Prize Draw, but it will be removed from later Prize Draws. 

11. Entries received after the Promotion has closed will not be accepted. 

12. EDF will not accept entries completed by third parties, generated automatically or submitted in bulk. 

Monthly Prize Draws 

13. For each of the 3 calendar months during the Promotional Period, the entry period closes at 23:59 on the final calendar day of that month (the "Monthly Closing Time"). The final Monthly Closing Time is 23:59 on 31 January 2027. 

14. An eligible entry received by the Monthly Closing Time will first be included in the Prize Draw for that calendar month and will automatically be included in each subsequent monthly Prize Draw during the Promotional Period, unless the entrant has already won a Prize or the entry otherwise ceases to be eligible. An eligible entry received after 23:59 on the final day of a calendar month will first be included in the Prize Draw for the following calendar month. 

15. The winner for each calendar month will be selected during the following calendar month. For example, an eligible entry received by 23:59 on 31 January will be included in the January Prize Draw, and the January winner will be selected in February. 

16. Each Prize Draw will be made from all active and eligible entries received by the applicable Monthly Closing Time. Each eligible entry will be assigned a number, and the winner will be selected using a random number generator. The draw will be conducted under appropriate supervision. 

17. Subject to clause 18, eligible entries will remain active for all subsequent monthly Prize Draws up to and including the January 2027 Prize Draw. 

18. No household or entrant may win more than one Prize. Once a winner has been verified, their entry will be removed from all subsequent Prize Draws. 

19. If a Prize is not claimed, a selected entrant is ineligible, or a selected entry is otherwise invalid, EDF may select an alternative winner using the same method from the remaining eligible entries for the applicable Prize Draw. 

20. EDF may disqualify an entry that does not comply with these Terms & Conditions or where the entrant’s conduct is contrary to the spirit or intention of the Promotion. 

Claiming the Prize 

21. EDF is under no obligation to award a Prize to anyone who EDF determines did not submit an eligible entry. 

22. EDF will contact each selected entrant using the details provided on the Promotion Website. 

23. EDF may ask a selected entrant to provide evidence of identity and information required to confirm eligibility. Reasonable efforts will be made to contact the selected entrant. Once eligibility has been confirmed, the selected entrant will be asked whether they accept the Prize. 

24. If a selected entrant does not accept the Prize within 14 days of being contacted, EDF may disqualify that entrant and select an alternative winner in accordance with clause 4.7. 

25. If a winner is already an EDF residential customer: 

• EDF will contact the winner within 28 days of acceptance to arrange for the EDF account to be updated with the Prize. 
• The Prize will not affect the winner’s existing EDF account balance. Any debt or credit on the account will remain unchanged and will not be offset or reduced by the Prize. 

26. If a winner is not an EDF residential customer: 

• The winner must switch their household energy supply to EDF’s Standard Variable Tariff within 28 days of accepting the Prize. EDF’s standard eligibility criteria will apply. 
• EDF will not be responsible for costs associated with transferring the supply, including exit fees or debt on an existing energy account. 
• Once the switch has been completed, EDF will contact the winner to arrange for the EDF account to be updated with the Prize. 
• If the winner does not successfully switch to EDF within 28 days of accepting the Prize, EDF may disqualify that entrant and select an alternative winner in accordance with clause 4.7. 

27. Once awarded, the Prize will apply until it expires or the winner switches their household energy supply away from EDF. After the Prize expires, the EDF account will automatically move to EDF’s Standard Variable Tariff. EDF will contact the winner to discuss available tariff options. 

28. The Prize is restricted to home energy use. Commercial or illegal energy usage may result in the Prize being revoked. 

29. The Prize is not transferable or exchangeable, has no cash value and may not be claimed by a third party on the winner’s behalf. No alternative prize will be awarded. 

General 

30. The Prize cannot be used with any other EDF account credit promotion. 

31. These Terms & Conditions are separate and supplemental to any other terms and conditions that apply to your relationship with EDF and do not affect existing rights and obligations under those terms. 

32. EDF may ask winners to participate in publicity connected with the Promotion. Participation is optional and is not a condition of accepting the Prize. 

33. EDF must make available information indicating that valid awards took place. To comply with this obligation, EDF will provide the surname and county of a winner to anyone who writes to the address below within one month after the relevant Prize Draw and encloses a self-addressed envelope: FAO: Energy Sales & Marketing, EDF Energy Customers Limited, 329 Portland Road, Hove, BN3 5SU. If you object to some or all of your surname and county being made available, please notify EDF. EDF must still provide this information and the winning entry to the Advertising Standards Authority on request. 

34. EDF reserves the right to suspend, amend or cancel a Prize Draw, or amend these Terms & Conditions, only where reasonably necessary because of circumstances outside EDF's reasonable control, suspected fraud, technical failure, a regulatory requirement or another reason that makes the Promotion impossible or impracticable to administer fairly. EDF will seek to minimise any disadvantage to entrants, communicate any change clearly on the Promotion Website and honour any Prize already validly awarded. The latest version of these Terms & Conditions will be available on the Promotion Website. 

35. EDF is not responsible for entries that are lost, delayed, corrupted, damaged, misdirected, incomplete or unable to be submitted for technical or other reasons. Proof of submission is not proof of receipt. EDF does not guarantee continuous or secure access to the Promotion Website. 

36. Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so. Subject to that, EDF is not responsible for loss arising from events outside its reasonable control or from a technical or procedural failure that could not reasonably have been prevented. 

37. Personal information supplied in connection with the Promotion may be held and used by EDF, its agents and suppliers to administer the Promotion in accordance with EDF’s privacy policy at https://www.edfenergy.com/terms-conditions/privacy-cookie-policy. 

38. If any part of these Terms & Conditions is held to be invalid, illegal or unenforceable, the remainder will continue in full force and effect. 

39. By entering the Promotion, you agree to be bound by these Terms & Conditions. 

40. If there is any discrepancy between these Terms & Conditions and any promotional material, these Terms & Conditions will prevail. 

41. These Terms & Conditions are governed by English law and are subject to the exclusive jurisdiction of the courts of England and Wales.