All questions must be answered, unless marked (optional) Please provide your feedback below Overall, how satisfied or dissatisfied are you with your experience of buying a heat product from EDF and their partners? 5 – very satisfied 4 3 2 1 - very dissatisfied Don’t know How likely or unlikely would you be to recommend EDF and their partners to your friends and family? 5 – very likely 4 3 2 1 - very unlikely Don’t know Which of the following, if any, were your main reasons for choosing to get a heat product from EDF and their partners? Select all that apply to you. (optional) Replacing a broken heating system Energy bill savings Environmental benefits Available funding Making my home more comfortable Recommendations from friends or family EDF marketing Other (please specify...) Other (optional) How satisfied or dissatisfied were you with each of the following? Finding information on EDF’s website 1 - very dissatisfied 2 3 4 5 - very satisfied Not applicable Communication with the installation partner 1 - very dissatisfied 2 3 4 5 - very satisfied Not applicable Getting a quote 1 - very dissatisfied 2 3 4 5 - very satisfied Not applicable Getting the product installed in your home 1 - very dissatisfied 2 3 4 5 - very satisfied Not applicable Support with getting funding 1 - very dissatisfied 2 3 4 5 - very satisfied Not applicable Is there anything EDF and their partners could have done better? This might relate to the points above, or any other contact you had with them. (optional) CAPTCHAThis question is for testing whether or not you are a human visitor and to prevent automated spam submissions.