Warm Home Discount – The scheme for 2016/17 is now open to new applications

Following a hugely successful fifth year in which we helped over 240,000 EDF Energy customers, giving out £33 million in rebates, Warm Home Discount is now open for a sixth year. You can apply online for the Warm Home Discount - Support Plus rebate.There is a limit to the amount of rebates that we can supply under the Warm Home Discount Support-Plus scheme, so if you are eligible don’t delay, apply today. 

What is Warm Home Discount?

Warm Home Discount is a ten year, government-led scheme that was introduced in 2011. It involves the government and electricity suppliers working together to offer extra support to people struggling to afford their energy. There are a number of ways the scheme can offer support, including rebates.  A rebate is a one-off payment towards a person’s electricity costs. For 2016/17, the Warm Home Discount rebate is £140.

Validating your application

To prove you meet this criteria, you may be asked to provide documentary evidence to a third party company that we work with. You'll only receive the rebate if your application is successful and you’re still an EDF Energy customer when the rebate is applied. We’ll pay rebates under this scheme up to the end of May 2017.

When are rebates paid?

For Core rebates – these will be paid from November 2016 to the end of March 2017

For Support-Plus rebate – these will be paid from January 2017 to the end of May 2017

Both will be paid as a one off payment

There are two types of Warm Home Discount rebate

1. Warm Home Discount rebate

If you receive Pension Credit, you will automatically qualify for the Warm Home Discount rebate if, on 10 July 2016 (the qualifying date), you either: 

A) Receive the Guarantee Credit element of Pension Credit only OR

B. Are aged 65 and over and receive both the Guarantee Credit and Savings Credit elements of Pension Credit

If this applies to you, the Department for Work and Pensions (DWP) should write to you this autumn and let you know. They’ll also tell us so we can pay your rebate. You don’t need to apply for this.

OR

2. Warm Home Discount - Support Plus rebate

Our customers, who do not automatically qualify for the Warm Home Discount rebate, can apply for Warm Home Discount – Support Plus. To qualify for Support Plus, you, or your partner living with you, must receive one of the following seven benefit combinations:

(i). Income Support and - Has parental responsibility for a child under the age of 5 who ordinarily resides with you; or receives any one of the following:

  • a disabled child premium or child tax credit which includes a disability or severe disability element;
  • a disability premium, enhanced disability premium, severe disability premium;
  • disability living allowance, personal independence payment or attendance allowance for you or another adult living with you;
  • a pensioner premium, higher pensioner premium or enhanced pensioner premium

(ii). Income-related employment and support allowance and Has parental responsibility for a child under the age of 5 who ordinarily resides with you; or receives any one of the following:

  • a disabled child premium or child tax credit which includes a disability or severe disability element;
  • a disability premium, enhanced disability premium, severe disability premium
  • disability living allowance, personal independence payment or attendance allowance for you or another adult living with you
  • a pensioner premium, higher pensioner premium or enhanced pensioner premium;
  • a work related activity or support component

(iii). Income-based job seekers allowance and - Has parental responsibility for a child under the age of 5 who ordinarily resides with you; or receives any one of the following:

  • a disabled child premium or child tax credit which includes a disability or severe disability element;
  • a disability premium, enhanced disability premium, severe disability premium;
  • disability living allowance or personal independence payment or attendance allowance for you or another adult living with you;
  • a pensioner premium, higher pensioner premium or enhanced pensioner premium;

(iv). Universal Credit, or is in work or is self- employed and on a total household annual income of less than £16,190 and -

Is in receipt of the limited capability for work element, with or without a work-related activity element, OR

Is in receipt of the disabled child element, OR

disability living allowance or personal independence payment or attendance allowance for you or another adult living with you, OR

Has parental responsibility for a child under the age of 5 who ordinarily resides with you.

(v). Child tax credit

by virtue of an award which is based on your annual income not exceeding £16,190

(vi). Working Tax Credit

and you have a household income of £16,190 or less

(i) Have parental responsibility for a child under the age of 5 who ordinarily resides with you, OR

(ii) Is in receipt of a disabled worker element or severe disability element, disability living allowance or personal independence payment or attendance allowance for you or another adult living with you, OR

(iii) Is aged 62 years or over.

(vii). Pension Credit - Savings Credit ONLY (e.g. you do not receive the Guarantee Credit element of Pension Credit).

If you receive Pension Credit which includes Guarantee Credit on the qualifying date of 10th July 2016, you will automatically qualify for the Warm Home Discount rebate. 

You only need to apply for your Warm Home Discount rebate if you receive the Savings Credit element of Pension Credit ONLY. The Pension Service can advise you which elements of Pension Credit you receive, or check your Pension Credit award notice.