Choose a topic for help and contact options For Coronavirus (Covid-19) help and advice and how to best manage your energy account during this unprecedented time - see our dedicated FAQs page. We also have a dedicated advice page for those struggling to pay. Bills and payments Bills, payments, installment plans and debt (Direct Debit, Cash/Cheque, prepayment and pay as you go) Your meter Smart, prepayment and other meters, meter readings MyAccount How it works and troubleshooting Moving home Moving in and out; help for landlords Struggling to pay Manage your costs,get help with debt New to EDF & tariff information Help for our new customers,how to change tariff or supplier Smart devices Amazon Dot, HeatSmart, buy smart devices Advice & information Heat pumps, storage heating, insulation, boiler insurance, energy efficiency and Warm Home Discount
