17/11/2022 - Government autumn statement announcement update

The government have announced that they plan to keep the Government Energy Price Guarantee in place until 31 March 2024. Visit our page to keep up to date with all the latest news about the Energy Price Guarantee. Our agents won't have any additional information at this time if you call, you can self-serve by logging into MyAccount.

Prepayment customers who have a query about their Energy Bills Support Scheme voucher.
If you've lost your voucher or the name is incorrect, please fill out this form, we can then get this sorted for you asap.

Emergency help

Do you smell gas or have a power cut?

Find out who you should call - and what do you need to do to stay safe.

Go to our emergency help guide

Save up to £82 with Energy Hub(1)

Have you got a smart meter? Energy Hub(2) uses your smart meter data to give you a personalised view of your energy use, with tips to help you save money and cut your carbon footprint. All positive steps to help Britain Achieve Net Zero.

Start today! Log into MyAccount to view your Energy Hub.