Back to Help CentreYour Smart Pay As You Go meter What help do you need with your meter? My top-up hasn't reached my meter. How do I add my UTRN? How do I activate my emergency credit? I've lost my smart Pay As You Go top up card My top-up hasn't reached my meter. How do I add my UTRN? Add UTRN via your in-home display Add UTRN via your meter Add UTRN via your meter Model type: L&G (electricity) Model type: Aclara (electricity) Model type: L&G (gas) Model type: Aclara (gas) Model type: EDMI (Electricity) Model type: EDMI (Gas) Model type: Secure (Electricity) Model type: Secure (Gas) Excellent news! We're glad we could help.Leave feedbackLog into MyAccountHelp Centre home Looks like you need some more help Get in touchContact UsGive feedbackHelp Centre home Back to all in Your Smart Pay As You Go meter Search the help centre Search (optional)
My top-up hasn't reached my meter. How do I add my UTRN? Add UTRN via your in-home display Add UTRN via your meter
Add UTRN via your meter Model type: L&G (electricity) Model type: Aclara (electricity) Model type: L&G (gas) Model type: Aclara (gas) Model type: EDMI (Electricity) Model type: EDMI (Gas) Model type: Secure (Electricity) Model type: Secure (Gas)