What's wrong with your meter?

• I've got a damaged or faulty in-home display
• My meter is damaged
• My meter display is blank or says 'call help'
• My meter is making noises
• My meter's box is broken
• The clock on my Economy 7 meter is wrong

What in-home display do you have?

• 

  Chameleon 3 in-home display
• 

  Geo trio in-home display
• 

  Other in-home displays (E.g. Accessible Geo Trio)

What's not working on the in-home display?

• Only showing 1 fuel

  You’re a dual customer but only one fuel icon is being displayed on the screen
• Faulty (no power / broken screen)
• Waiting on current data or lost connection
• Showing £1.66

  The price shown on the display is incorrectly showing £1.66
• Incorrect time

  The time showing on the top right of the screen is incorrect
• Incorrect Tariff
• Showing £9999

  The price shown on the display is incorrectly showing £9999
• My issue is not listed here

  None of the above describe the issue I am experiencing at the moment