Back to Help CentreYour meter and meter readings What help do you need with your meter? Help with damaged or faulty meters Help with meter readings Help with prepayment or PAYG meter problems What do you need help with for your prepayment meter? I've lost or damaged my prepayment key/card My prepayment key isn't working Excellent news! We're glad we could help.Leave feedbackLog into MyAccountHelp Centre home Looks like you need some more help Get in touchContact UsGive feedbackHelp Centre home Back to all in Your meter and meter readings Search the help centre Search (optional)
What do you need help with for your prepayment meter? I've lost or damaged my prepayment key/card My prepayment key isn't working