Top questions about your meter (standard and prepayment meters)

We have lots of information about smart meters in our smart devices section.

Meter readings

Meter reading problems

Prepayment meters

Meter advice

Do it in MyAccount

Log in or register for MyAccount

Submit meter reading

Get a smart meter for free and we'll collect meter readings automatically

View my bill online

Click on the links above and log in to MyAccount to get the job done.

Live Chat

Call us

We can answer some queries by phone during opening hours (applicable tariffs only).