Top questions about joining and logging into MyAccount

Do it in MyAccount

Sign up to use MyAccount

Log in to MyAccount - if you have forgotten your password we can send you a log-in code. You'll need to enter your email address first.

Forgotten your MyAccount email address? Recover it here.

Submit meter reading without logging in (you'll need your 12 digit account number)

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We can answer some queries by phone during opening hours (applicable tariffs only).