Top questions about our support services

Other useful information

Gas and electricty emergency - contact details and advice

Priority Services Register - extra support for those in need

Bereavement support - Dealing with an energy account when a friend or family member has passed away

Boiler services - keep your boiler and heating running smoothly

Citizens advice - an independent and impartial service that helps our customers get their finances under control

Live Chat

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We can answer some queries by phone during opening hours (applicable tariffs only).