Top questions about bills and payments

Direct Debit

Prepayment customers

Other payment methods (Cash Cheque customers)

Debt and repayment

Do it in MyAccount

Log in or register for MyAccount

View my bill online

Sign up to Direct Debit

Submit a meter reading

Click on the links above and log in to MyAccount to get the job done.

Live Chat

Call us

We can answer some queries by phone during opening hours (applicable tariffs only).