Increasing Your Income

IncomeMAX benefit entitlement support service

EDF Energy has teamed up with IncomeMAX, a social enterprise that helps people to maximise their household income, by arranging for them to provide a dedicated support service for our customers.

If you are struggling to pay your household bills because you live on a low income, even if you are working, then you may be missing out on additional income you could be entitled to

IncomeMAX will be able to help you find out whether there are any state benefits and tax credits you may be missing out on, and give advice on other ways to save money. They will also help you through the process of making a claim, providing you with the support you need along the way. 

What can IncomeMAX do to help you?

  • Benefit entitlement assessment   
  • Claim support
  • Energy advice
  • Referring and signposting to additional energy related services

What you need to do to access this support

EDF Energy customers can call a dedicated support helpline provided by IncomeMAX Monday- Friday, 9-6pm on 0800 177 7979(1) or you can email: to request a call back.