Your meter and meter readings
What help do you need with your meter?
What's wrong with your meter?
What in-home display do you have?
What's not working on the in-home display?
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Only showing 1 fuelYou’re a dual customer but only one fuel icon is being displayed on the screen
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Faulty (no power / broken screen)
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Waiting on current data or lost connection
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Showing £1.66The price shown on the display is incorrectly showing £1.66
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Incorrect timeThe time showing on the top right of the screen is incorrect
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Incorrect Tariff
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Showing £9999The price shown on the display is incorrectly showing £9999
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My issue is not listed hereNone of the above describe the issue I am experiencing at the moment