We use your meter readings to create your bill - it's important to get it right as it's the only way we can bill you accurately. If you submit your reading too early or late, we'll have to base your bill on an estimated reading.
You won't get a bill if you submit a reading too soon after your last bill.
Need more information?
Find out more about meters and meter readings in the Help Centre
Have an issue you need solving message us by going to the following:
1. Tap on 'Help' in the tab bar below
2. Tap on 'Send us a message'