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Why are my prices increasing?

We work hard to reduce our own costs but continue to face pressures from significant wholesale energy price rises. Ofgem acknowledged that costs faced by all energy suppliers had increased when it adjusted the level of the prepayment and safeguard caps in April 2018.

A price rise is unwelcome news but most of our customers won't be impacted by the change. We encourage all our customers to choose a fixed tariff:

Change your tariff in MyAccount
Check our energy tariffs

See also:
How can I check i'm on the best tariff?

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