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What is a meter serial number and where can I find it?

A meter serial number often referred to as an 'MSN' is a unique number used to identify your meter. You'll be able to find this on the front of your meter, engraved into the meter box or printed on a sticker attached to the meter box. It usually contains a combination of numbers and letters.

Please note: Your MSN is shown on your bill under the 'meter readings' section. If the number on your bill does not match the meter you have on site please contact us using the Chat button on the right.

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