What happens when you come out to install my smart meter?
- On the day of your appointment, your installer will call you to let you know they're on the way.
- The installation will take about one hour per meter (you need to be in the house throughout the installation, so please allow yourself enough time).
- Your electricity and gas will be switched off for about half an hour for each meter change.
- Your installer will tidy up when the installation is finished.
- Your installer will show you how to use your smart meter before they go.