What happens when you come out to install my smart meter?

On the day of your appointment, your installer will call you to let you know they're on the way.
The installation will take about one hour per meter (you need to be in the house throughout the installation, so please allow yourself enough time).
Your electricity and gas will be switched off for about half an hour for each meter change.
Your installer will tidy up when the installation is finished.
Your installer will show you how to use your smart meter before they go.

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