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What happens when you come out to install my smart meter?

 

  • On the day of your appointment, your installer will call you to let you know they're on the way.
  • The installation will take about one hour per meter (you need to be in the house throughout the installation, so please allow yourself enough time).
  • Your electricity and gas will be switched off for about half an hour for each meter change.
  • Your installer will tidy up when the installation is finished.
  • Your installer will show you how to use your smart meter before they go.

 

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