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What happens if the benefits I'm on get revoked before the ECO installation?

We can only install energy saving improvements if you're eligible at that time. Our specialist team can guide you through the criteria to check you're eligible and will confirm which energy saving measures offered through ECO you could have.

Once we confirm you're eligible, a qualified energy advisor from one of our certified installers will visit your home to carry out a detailed assessment, at this point you could be asked for proof of eligibility.

For more information on eligibility, call us on 0333 200 5119(1) or go to the ECO on our website.


(1) Calls to UK wide numbers are included in any inclusive call plan you may have. If you don’t have an inclusive call plan, calls are charged at a national rate. Please check with your service provider if you’re unsure.