What is energy theft and how do I report it?

Energy theft is when somebody tampers with a gas or electricity meter or it’s connections so that it does not properly record the energy used. This is illegal and can be very dangerous.

A tampered electricity meter can cause short circuiting, fires and potentially fatal electric shocks, while a tampered gas meter can result in leaks and gas explosions. This could present a risk to you and those around you. 

If you suspect somebody is stealing electricity, gas or both, please report it as soon as possible. You can contact Crimestoppers, anonymously if you prefer, by:

  • Completing their online form at stayenergysafe.co.uk
  • Calling the Stay Energy Safe reporting line on 0800 023 2777 

If you’re still not sure that reporting your suspicions is the right thing to do, you can read some real stories on the Stay Energy Safe site, or visit their YouTube channel or Facebook page for more information.

Energy Theft can have fatal consequences. Don’t put lives at risk. Speak up. Stay Safe

Energy theft is a criminal offense and increases costs to our customers, this means higher bills which affects everyone. Alternatively, you can contact us on 0333 009 7002.








Theft Charter

We've signed up for a cross-industry Theft Charter. This is our commitment to tackling energy theft investigations in a consistent way.  

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