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What does 'correction factor' mean?

The correction factor is used to convert gas units into kilowatt hours (kWh). It takes into account changes in the volume of the gas based on temperature and pressure, which can vary slightly for different supplies. This makes sure all customers receive the same number of kWh for each cubic meter of gas that is supplied to them.

The correction factor is 1.02264, which is standard across all suppliers and this is displayed on your bill.