What do I do if I have a problem with my HeatSmart?

If you have any problems with your HeatSmart®, either your Netatmo smart thermostat or your installation, please contact your installation partner.

  • For installations before 01/07/2017 call 0800 915 4321* (option 4).
  • For installations after 01/07/2017 call 0800 953 3080*

Remember HeatSmart® comes with two year warranty on the thermostat and one year warranty on the installation work.

*Calls to 0800 numbers are free from BT landlines. Other network operators’ charges may vary.
 

Did that solve your problem?

SolvedI still need help

Excellent news!

We're glad we could help.

Log into MyAccountHelp Centre home

Looks like you need some more help

Get in touch

Contact UsHelp Centre home