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What’s the Warm Home Discount – Support Plus scheme?

The Warm Home Discount – Support Plus scheme is for customers who don’t qualify for the standard Warm Home Discount rebate. You’ll need to fill in an application form to apply for it. If you’re successful, most rebates will be paid by 28th February 2020.

How do I know if I qualify?

To qualify for Support Plus, you, or another named EDF Energy account holder living at the property must be getting one of the following seven benefit combinations:

(1) Income Support and one of the following:

  • has parental responsibility for a child under the age of 5 who ordinarily resides with you
  • a disabled child premium or Child Tax Credit which includes a disability or severe disability element;
  • a disability premium, enhanced disability premium, severe disability premium;
  • Disability Living Allowance, Personal Independence Payment or Attendance Allowance for you or another adult living with you;
  • a pensioner premium, higher pensioner premium or enhanced pensioner premium.

(2) Income-related Employment and Support Allowance and one of the following:

  • has parental responsibility for a child under the age of 5 who ordinarily resides with you
  • a disabled child premium or Child Tax Credit which includes a disability or severe disability element;
  • a disability premium, enhanced disability premium, severe disability premium;
  • Disability Living Allowance, Personal Independence Payment or Attendance Allowance for you or another adult living with you;
  • a pensioner premium, higher pensioner premium or enhanced pensioner premium;
  • a work related activity or support group component.

(3) Income-based Job Seekers Allowance and one of the following:

  • has parental responsibility for a child under the age of 5 who ordinarily resides with you;
  • a disabled child premium or Child Tax Credit which includes a disability or severe disability element;
  • a disability premium, enhanced disability premium, severe disability premium;
  • Disability Living Allowance or Personal Independence Payment or Attendance Allowance for you or another adult living with you;
  • a pensioner premium, higher pensioner premium or enhanced pensioner premium.

(4) Universal Credit and have earned less than £1,349 in at least one month since 1st October 2018 and one of the following 

  • Is in receipt of the limited capability for work element, with or without a work-related activity element;
  • Is in receipt of the disabled child element;
  • Is in receipt of Disability Living Allowance or Personal Independence Payment or Attendance Allowance for you or another adult living with you;
  • Is in receipt of the child element benefit for a dependent child who ordinarily resides with you.

(5) Gross taxable annual household Income (HHI) of less than £16,190* and one of the following:

  • Receives child benefit for a dependent child who ordinarily resides with you
  • Receives a disabled worker element or severe disability element, Disability Living Allowance or Personal Independence Payment or Attendance Allowance for you or another adult living with you
  • Receives carers allowance
  • Is aged 62 or over
  • Is in employment
  • Previously served in the armed forces

*Household income includes War Disablement Pension, Disablement Pension Allowance and Working Tax Credit; and is before tax and National Insurance are deducted (gross income) Household income excludes Council Tax Benefit, Housing Benefit, Attendance allowance, Disability Living Allowance or P