Your smart home devices

What's the problem with your smart home device?

There's a problem with my HeatSmart

If you have any problems with your HeatSmart®, your Netatmo smart thermostat or your installation, please contact your installation partner.

Remember HeatSmart® comes with two year warranty on the thermostat and one year warranty on the installation work.

Did that solve your problem?

SolvedI still need help

Notes

  1. Calls to 0800 numbers are free from BT landlines. Other network operators’ charges may vary.

Excellent news!

We're glad we could help.

Log into MyAccountHelp Centre home

Looks like you need some more help

Get in touch

Contact UsHelp Centre home