My old supplier has said they are waiting for you to send them their final meter reading?

When you switch to or from EDF we need to agree to the same meter reading with your new / old supplier. This is so we can bill you correctly and keep the usage running in line between suppliers.

If you have provided us with your opening meter reading to start your supply with us, this will be sent to your old supplier so you don't need to contact them.

Did that solve your problem?

SolvedI still need help

Excellent news!

We're glad we could help.

Log into MyAccountHelp Centre home

Looks like you need some more help

Get in touch

Contact UsHelp Centre home