Add UTRN via your in-home display

Take a look at our video to see how to add your UTRN to your meter manually via your in-home display.

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Your credit should reach your electricity meter within a few minutes of completing the steps – but up to 30 minutes for gas, as the meter only 'wakes up' every half hour.

Model type: Geo Trio II

  1. Press Menu (Home) then use the arrows to get to select ‘Top-up’.
  2. Select the fuel you wish to top up.
  3. Use arrows to select each digit and press 'Selection' button to confirm
  4. Once the whole code has been entered - confirm using the 'Selection' button
  5. Select OK to return to your home screen.

Credit still not loaded? Try moving your in-home display closer to your meter; or add your URTN directly to your meter.

 

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