I'm an EDF customer currently on a fixed tariff. What should I do?
If you're on a fixed price tariff, you won't be affected by the rise in the price cap. You're guaranteed no price rises until your fixed tariff ends. When your fixed price tariff ends, you'll be offered a choice to switch to a new fixed tariff or go onto our Standard (Variable) tariff.
We'll always contact you in plenty of time to let you know when your fixed prices are ending and make it easy for you to make an informed choice about the best deal for you at that time.
What should I do when my existing fixed tariff ends?
There are a couple of options for you.
Choose another fixed tariff. A fixed tariff gives you peace of mind against future price rises, as you pay a set price for each unit of energy you use over the lifetime of your contract. It means that when energy prices are going up – as they are now – the unit price you pay stays the same regardless.
Roll onto our Standard (Variable) tariff
If you don't want to fix your prices. You'll roll onto our Standard (Variable) tariff automatically.