Managing your energy plan and your MyAccount
How can we help you manage your energy plan or MyAccount?
What help do you need to access MyAccount?
I haven't received my verification email
Sometimes these emails are automatically sent to 'spam' or 'junk' folders. So if the verification email hasn’t reached your inbox, please check your other folders.
If you still can’t find it, contact us.
We're sorry if you're having issues logging in
Our teams are working hard to fix the problem. If you are unable to log in please try again later.
If you're a PAYG customer and are already off supply please contact us on 0333 009 7111