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How do I set up Amazon Alexa?

You need to download the Alexa app. It is available for Fire OS, Android, iOS, and supported desktop web browsers plus smart phones and tablets with:

  • Fire OS 2.0 or higher
  • Android 4.0 or higher
  • iOS 7.0 or higher

To download the Alexa app, go to the app store on your mobile device and search for 'Alexa'.

Please note that Kindle Fire first and second generation tablets don't support the Alexa app.

You can also go to alexa.amazon.com from Safari, Chrome, Firefox, Microsoft Edge, or Internet Explorer (10 or higher) on your Wi-Fi enabled computer.

Once you’ve downloaded the Alexa app, you need to:

Turn on Echo

Plug the power adapter (included) into Echo and then into a power outlet. The light ring on Echo turns blue, and then orange. When the light turns orange, Alexa greets you.

Connect Echo to a Wi-Fi network

Follow the instructions in the Alexa app to connect Echo to a Wi-Fi network. If your Echo doesn't connect to your Wi-Fi network, unplug and then plug the device into a power socket to restart it. If you still have trouble, reset your Echo to its factory settings and set it up again.

Talk to Alexa

You can now use your Echo device. To get started, say the 'wake word' and then speak naturally to Alexa. Your Echo device responds to the wake word 'Alexa' by default, but you can use the Alexa app to change the wake word at any time. In the Alexa app, go to 'Settings', select your Echo device, and then 'Wake word'.