How do I change the way you contact me in MyAccount?

MyAccount

  1. Log in to MyAccount
  2. Go to the 'About me' section to change your contact preferences

App

  1. Log into the EDF app
  2. Go to Menu (top left icon) > Preferences > Contact
  3. Change how you’d like us to contact you

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Our teams are working hard to fix the problem. If you are unable to log in please try again later.
If you're a PAYG customer and are already off supply please contact us on 0333 009 7111

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