Switch your payment method

Direct Debit is the cheapest way to pay for your energy, as it gives you the lowest unit rate, meaning you pay less for the same amount of energy. 

A Smart PAYG meter will give you more control of your energy and help you to budget.

Switch to Direct Debit to get a lower price

There are two types of Direct Debit to choose from:

  1. Budget Direct Debit (regular monthly payments) – you spread your payments evenly over the year
  2. Direct Debit Whole Amount (exact monthly payments) – you pay for the exact energy you use each month
Switch to Direct Debit


Or pay for your energy up front with Smart PAYG

  • Don't worry about the size for your next bill: pay for your energy up front; and top up with credit when it suits you
  • Choose how you top up: top up via the app, online, over the phone, at your local PayPoint retailer – or set auto top-ups
  • Never get caught short: set a low-balance alert to let you know when it's time to top up
  • Take control: your smart meter's in-home display lets you see how much you're spending in pounds and pence
  • Budget more easily: see where you use energy in your home and make small changes that can help you save money

Switch to smart PAYG

Get more time to pay your bill with a repayment plan

Can't afford to pay your energy bill in one go? You might want to think about setting up a repayment plan. It lets you pay your outstanding balance in smaller amounts over an agreed amount of time.

You'll carry on paying for your ongoing energy use, at the same time as your repayments.

Please work out how much you can afford to pay each month. You need to keep up with your debt repayments once you've set up a plan.
If you miss a payment, we’ll need to start our debt recovery process.

Interested? Give us a few details, and we'll see if we can set up a repayment plan for you.

Apply for a repayment plan

Get a smart meter to help reduce your energy bills

A smart meter gives you more control of what you spend, because you get more information about your energy use. It comes with a smart in-home display that shows you:

  • how much energy you're using, as you're using it
  • how much your energy is costing you in pounds and pence

Armed with this information, you can make the decisions that will help reduce your bills.

Get a smart meter


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