How to use less energy

There's never been a better time to cut your energy bills – and be kinder to the planet at the same time.

Find out what energy efficiency steps you can take around the home.

Get energy-saving tips

Get a smart meter to help reduce your bills

A smart meter gives you more control of what you spend, because you get more information about your energy use. It comes with a smart in-home display that shows you:

  • how much energy you're using, as you're using it
  • how much your energy is costing you in pounds and pence

Armed with this information, you can make the decisions that will help reduce your bills.

Get a smart meter

Pay for your energy up front with smart PAYG

  • Don't worry about the size for your next bill: pay for your energy up front; and top up with credit when it suits you
  • Choose how you top up: top up via the app, online, over the phone, at your local PayPoint retailer – or set auto top-ups
  • Never get caught short: set a low-balance alert to let you know when it's time to top up
  • Take control: your smart meter's in-home display lets you see how much you're spending in pounds and pence
  • Budget more easily: see where you use energy in your home and make small changes that can help you save money

Already have a smart meter?

Switch your smart meter to PAYG

Don't have a smart meter yet?

Get a PAYG meter

Spot how to cut your energy costs around the home with Energy Hub

Your smart meter lets us give you lots of useful information that can help you cut your energy use – and costs.

You can get all this information in your Energy Hub in MyAccount. It's there to show you:

  • your energy use (kWH) and costs (£s), and how these change over time
  • a personalised illustration of how much energy you use around the home – on things like lighting, heating and cooking
  • tailored energy-saving advice, based on your energy use
Go to your Energy Hub


Don't have a smart meter yet?

Get a smart meter




Insulate your home

Could you be throwing away hundreds of pounds every year due to poor insulation?

How good insulation can save you money

We've put together a guide that shows you what type of insulation is available – and how much you can typically save.

We can also put you in touch with a qualified installer in your area.

Find out more about installation

Looking after your boiler to save on repairs

Just like a car, you need to look after your boiler to keep it running smoothly.

With regular servicing and maintenance, you can:

  • make sure your boiler runs efficiently, and keep the bills down

  • spot problems early, before they become a bigger issue

  • avoid the cost of a new boiler for longer

So why not have a look at the maintenance and support plans, and insurance options we have on offer.

Check your options

Did that solve your problem?

SolvedI still need help

Excellent news!

We're glad we could help.

Log into MyAccountHelp Centre home

Looks like you need some more help

Get in touch

Contact UsHelp Centre home
Back to all in
Struggling to pay