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How and when do I give you my opening meter readings?

We'll let you know when to give your final meter readings when you sign up to your new tariff for your new home – or if you agree to take your current EDF tariff with you.

But generally:

  • It's best to give us your opening meter readings on the day you become responsible for your new home.
  • If you can't manage on the day, you'll get another five days to submit your readings.
  • After five days, we'll have to estimate your opening readings.

You don't need to give any meter readings if you have a prepayment meter.

Stay safe: please get in touch if you can't read your meter safely.

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How do I get a better energy deal for my new home?

How do I take my current tariff with me to my new home?

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