8 tips on how to keep your home warm

couple in a cold home

Keep yourself and your home warm and safe during winter. Find out how to keep the warmth in and what to do if extreme weather affects your heating. 

1. Check your pipes

Your pipes could be frozen if you notice a bad smell from the tap or a drain, or there’s not enough water coming out of the tap. There are lots of ways you can prevent frozen pipes. If an exposed pipe that you can see and reach easily is frozen, you could warm the pipe gently to help it thaw. If you don’t feel confident doing this, it's best to call a qualified plumber.


2. Block any draught

Keep your curtains open during the day and close them before it gets dark to trap warm air inside. Cold air will find a way to sneak in if there are any larger cracks under doors and windows. You can fix this temporarily with draught excluding tape. If you don’t have any, try rolling up an old towel to wedge against the length of the crack instead.


3. Look after your boiler

You should get your boiler serviced regularly by a Gas Safety registered engineer. This way it’ll be in tip-top condition by the time winter comes round. If you do get a problem with your boiler, you may be able to fix it easily without calling out an engineer. Read our blog about 10 common boiler problems and how to fix them yourself.

4. Bleed your radiators.

If your radiators don't feel warm to the touch it may be that they need bleeding. You can follow our guide to bleed the radiators yourself, or you can ask a qualified plumber to do it for you.


5. Know what to do if there's a power cut

You can phone 105 if you have a power cut due to bad weather, or another reason beyond your control. This number is free to call and you’ll be put through to your local network operator who can give you help and advice. Check our gas and electricity emergency numbers to help you prepare for a power cut or winter storm outages.

6. Keep your prepayment meter in credit if you can

Do you have a prepayment meter or a smart Pay As You Go meter? Try to top up your credit with a little extra during winter, if you can. If you have a smart Pay As You Go meter you can top up without leaving the house and set up automatic top-ups too.


7. Check if you can get support with heating bills

Were you born on or before 5 October 1954 and live in the UK? With the government's Winter Fuel Payment you could get between £100 and £300 to help with your heating bills. If it’s zero degrees Celsius (or below) for 7 days in a row where you live, you may be able to get a Cold Weather Payment too.

You can also get extra support from our Priority Services Register


8. Try to be more energy efficient

Most of us are spending more time at home this winter, which means we're spending more energy. Take a look at our easy tips to help you lower your home energy bills, as well as your carbon footprint. If you don't have a New Year's resolution, this could be the one for you!


Keeping your home warm with insulation

Insulation isn't an instant fix to get your home cosy. But it's a great long-term investment and it'll help your home waste less heat, and you'll save money on energy bills too. Find out about different types of home insulation


Want to know more about saving energy at home?

Making your home as energy efficient as possible, will not only keep it warm and cosy. It'll also save you money on heating bills and reduce your carbon footprint, helping us towards our Net Zero future. There are lots of things you can do, some are cheap and quick, while others cost more and take longer but also make a big difference. 

No heating or hot water?

Find out what to do when your heating packs up. You may be able to sort it out yourself!

Energy provider gone bust?

Find out what happens and what to do if your current energy supplier has gone bust.

What is kWh? 

Find out what kWh is and how much it costs. This will help you to better understand your energy use and bills.