Important information about our customer phone services
Currently we're having some technical problems with our telephone system. We apologise in advance if you've been affected by this. We're working to fix the issue as quickly as possible. In the meantime, our online services are still available.
Thanks for signing up to BoilerCare cover with EDF Energy.
Our insurance provider, Intana, will send your documents within the next seven days. Full cover will begin fourteen days from today’s date – that’s when you’ll be able to submit a claim. If you have any queries please call Intana Customer Services on 01444 442 878. They’re open 9am to 5pm on weekdays.