We are Here to Listen: How to Get in Touch with Hinkley Point C
As part of the Hinkley Point C Community Relations team, one of the things I enjoy most about my role is getting out into local communities and talking to people.
A question I am often asked is: “How do I actually get in touch with Hinkley Point C?”
The good news is, there are lots of ways to contact us – and you don't have to wait for a formal meeting to get involved.
Whether you have a question, a concern, or simply want to find out more about what’s going on, we can help.
Pick up the phone or send us an email
Sometimes, the simplest way to get an answer is to ask.
Our phone number comes directly to us at Hinkley Point C. Sacha is based in our Visitor Centre, in Cannington Court, and will be ready to answer your call between 9am-5pm. After 5pm, your call will go through to our out of hours team.
You can also contact the team by email, which can be particularly useful if you have a more detailed enquiry.
Phone line: 0333 009 7070
Email: hinkley-enquiries@edf-energy.com
And if you are not sure whether your question is something we can help with, don't worry. Get in touch anyway. We can make sure your enquiry reaches the right team.
Come and talk to us
Another great way to find out what is happening at Hinkley Point C is to come along to a forums. We have three different forums, each with a slightly different focus.
Community Forum
The Community Forum provides a wider opportunity for local communities and representatives to hear about the latest developments at Hinkley Point C, ask questions and raise issues that matter to them.
Main Site Forum
The Main Site Forum focuses particularly on communities closest to the main construction site. It provides an opportunity to hear the latest updates and discuss matters that are particularly relevant to those living nearby.
Transport Forum
The Transport Forum focuses on transport and logistics associated with the project.
Transport is an important subject for local communities, and the forum provides an opportunity to discuss issues such as construction traffic, road use and the measures we have in place to manage the impact of Hinkley Point C on the local road network.
The important thing about all three forums is that they aren't simply about us standing up and giving a presentation, we welcome conversation. We want to hear what people think, what is working well and, just as importantly, what could be improved.
Not everyone wants to attend a formal meeting – and we completely understand that. That’s why getting out into the community is such an important part of my role. Community walks are a great example. They give me the opportunity to get out and about, see things for myself and speak directly with residents about the issues that matter to them.
We also visit local community spaces.
Regular visits include Nether Stowey Library and The Green in Wembdon, giving residents the chance to come and have an informal chat with members of the Hinkley Point C team, often with a cup of tea and cake!
I particularly enjoy these visits because they often lead to some of the most useful conversations.
Keep up to date with Plugged in
If you want to know what is happening at Hinkley Point C without attending a meeting or event, Plugged in is another great way to stay informed.
Our community magazine brings together project updates, local stories, community initiatives and information about the work taking place at Hinkley Point C.
It is also a great way to hear about some of the positive things happening across the local area and the communities around the project.
So, if you haven't already, read our latest edition of Plugged in and sign up via our email address to receive future updates either via post or email.
We know that a project of this scale will naturally bring questions, interest and sometimes concerns.
So, if you have a question, an idea, or something you think we should know, please get in touch.
How do I contact Hinkley Point C?
You can contact the Hinkley Point C Community Relations team by calling 0333 009 7070 between 9am and 5pm, or by emailing hinkley-enquiries@edf-energy.com. Calls outside these hours are passed to the out-of-hours team.
What if I’m not sure who I need to speak to?
Don’t worry – contact us anyway. We can help direct your enquiry to the appropriate team.
Do I have to attend a forum to raise a question or concern?
No. There are lots of ways to get in touch, including by phone, email, at community events and during community visits.
What are the Hinkley Point C community forums?
There are three forums: the Community Forum, Main Site Forum and Transport Forum. Each has a different focus, but all provide opportunities for local people to hear updates, ask questions and raise issues.
Can I suggest something for a community forum?
Yes. If there is an issue or topic you would like to see discussed, get in touch with the Community Relations team.
Where can I meet the Hinkley Point C team informally?
The team regularly visits local community spaces, including Nether Stowey Library and The Green in Wembdon, giving residents an opportunity to have an informal conversation, or suggest a new location.
What is Plugged in?
Plugged in is the Hinkley Point C community magazine, featuring project updates, local stories, community initiatives and information about work taking place at Hinkley Point C.
How can I receive Plugged in?
You can sign up to receive future editions by post or email by contacting the Community Relations team.
Can I speak to someone in person rather than contacting the team by phone or email?
Yes. We regularly get out into local communities through forums, community walks and visits to community spaces. These are great opportunities to speak directly with members of the team.
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