During non-peak times vehicles are repositioned, fuelled, maintained, cleaned or used for route familiarisation. Quieter periods are also used for driver training and recruitment. Most of these activities take place around its own purpose-built facility at Junction 24, which means buses frequently travel to and from that location. There are also a number of vehicles stationed at the site, for use in an emergency. So, if you spot an empty bus during wintery weather conditions, this could be because the vehicle is travelling to pick up workers if heavy snow is forecast, for example.
Technology is utilised to identify every opportunity to further improve the safety and efficiency of the service. These include the vTech vehicle telematic monitoring initiative, which monitors things like vehicle and driver speeds and instances of excessive braking and acceleration as well as long engine idling times, which helps to reduce impacts on the environment.
Vehicle speeds and locations are continually tracked to support the team in dealing with enquiries from local residents, and role-specific 'Certificate of Professional Competency' training is refreshed regularly. In support of that, an eight-person training team conducts initial, remedial and ongoing refresher training.