Choosing half-hourly reads

By opting to send us half-hourly reads in MyAccount, you can build up your energy profile quicker as we receive more energy data from you. You’ll be able to learn more about your energy use and can make positive changes to become more energy efficient.

If you haven't already, you can update your preference to half-hourly by calling 0800 015 8787

Your smart meter data

Smart meters capture and store data about your energy use and you can choose how often they do this – half-hourly, daily or monthly. They also let us collect this information remotely, so we’ll no longer need to ask you for meter reads. We’ll use the data we collect to build up your energy profile. The more regularly we receive reads, the more specific we can be in helping you to become energy efficient. Rest assured we won’t share your energy data with anyone.

Your smart meter display

See how much electricity and gas you’re using and what it costs in near real time. Having this information at your fingertips should help you keep closer tabs on your consumption and get your household energy under control.

To help you get the most from your display, why not check out our collection of how-to videos and user guides.

Find your comfort zone with HeatSmart®

HeatSmart® lets you control the heating in your home via a smartphone, tablet or PC. Recently awarded a ‘Best Buy’ award by Which?, it gives you better control of your home comfort by setting a programme that mirrors your lifestyle. So you’ll always have the right home temperature, whatever it’s like outside.

Peace of mind from EDF Energy

At EDF Energy we're dedicated to protecting your home. That's why we've teamed up with Intana to offer you EDF Energy Protect. We're offering homeowners a range of home insurance packages and prices, such as Boiler Protect, Heating Protect, Plumbing Protect and Emergency Protect.