Welcome to the Electric Vehicle team internal queries form
This form is to be used when you have a query regarding an EV tariff, Vehicle or Charger
The EV team are not able to help with the installation of a smart meter or isolator switch.
For smart meter installation please follow the BAU process.
For isolator switch installation or a fuse upgrade, please refer to the knowledge base and book using Customer Plus.
Please make sure you're using the other support tools available to you as well, you can find the links below;
Here's how to submit the form and what will happen next
Please complete the form below and click submit.
An email will be sent to the EV team letting us know that you have a query. We will respond to you or your customer as soon as possible to advise what needs to happen next.