EDF "Family" Employee Offers - Terms and Conditions

 

 

Terms and Conditions – EDF "Family" Employee Offers (the “offers”):

General Terms and Conditions:

  1. ‘we’ or ‘us’ or ‘our’ refers to EDF Energy Customers Limited, trading as EDF, a company registered in England and Wales with company registered number 02228297 and whose registered office is at Nova North, 11 Bressenden Place, London, SW1E 5BY. 

  2. These offers are exclusively available to employees on a permanent contract or a fixed term contract at: Pod Point Limited, Contact (T/A Contact Solar) Limited, or CB Heating Limited (T/A EDF Heat Pumps) (the ”EDF Family”) that are residents of England, Wales, and Scotland (“you”). For the avoidance of doubt, contractors, consultants, agency workers and former employees are excluded.  

  3. These offers are effective from 09:00 on 01/03/2026. We reserve the right to withdraw, amend or close these offers at any time without prior notice.  

  4. Please note: these offers are being monitored. We reserve the right to suspend or cancel transactions where; i) we suspect conditions are not being met; or ii) where such transactions are suspected of being fraudulent and / or such customers may have their details passed to relevant authorities for further investigation.

  5. Recipients of these offers are deemed to have accepted and agreed to be bound by these terms and conditions.  

  6. Any personal data collected during this process may be stored and processed by EDF, EDF’s Group Company, Affiliates, agents, and third-party suppliers in accordance with our Privacy Policy (https://www.edfenergy.com/terms-conditions/privacy-cookie-policy).  

  7. From time to time, EDF may request for you to participate in any reasonable publicity. 

  8. EDF is not liable to you for any loss that is incurred by participation in these offers, including but not limited to any losses which arise from any technological or procedural omission, failures, or errors and / or any action or inaction by EDF or event beyond direct control on which EDF may rely upon to provide these offers to you. 

  9. Any changes to these terms will be communicated via our dedicated EDF Family Employee Offers webpage: https://www.edfenergy.com/edf-family-employee-benefits (the “offer webpage”). 

  10. Eligibility criteria applies for the EDF Engage Tariff. To check if you are eligible, please visit https://www.edfenergy.com/eligibilityandfeatures  

  11. Eligibility for these offers is conditional upon you remaining an employee of the EDF Family. Where an individual ceases to be employed by the EDF Family for any reason, you will no longer be eligible to sign up to these offers.   

  12. Each of these terms shall be a separate provision applying and surviving even if for any reason one or other of the said provision is held inapplicable or unreasonable in any circumstances. 

  13. Please do not sign up to any of the offers if any of these provisions are unacceptable. These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from this promotion shall be subject to the exclusive jurisdiction of the courts of England and Wales.  

  14. Definitions 

The following definitions shall apply to these terms and conditions: 

“Affiliate” means any Group Company or other entity which, directly or indirectly controls, or is controlled by, or is under common control with, that person, where control shall mean the possession, directly or indirectly, of the majority of the voting rights exercisable at the shareholder meetings of that person or the power to direct or cause the direction of the management or operating policies of the entity through the exercise of voting rights, contract, trust or otherwise, or a right to appoint the majority of the directors of the entity. 

“Group Company” means a company or corporation which is: (a) the ultimate Holding Company of a person; (b) a Subsidiary of a person; (c) a subsidiary of the ultimate Holding Company of a person; (d) an Affiliate; or (e) an Associate of a person. For the purposes of this definition the terms "Holding Company" and "Subsidiary" shall have the meanings assigned to them by Section 1159 of the Companies Act 2006 and “Associate” shall have the meaning assigned to it by Section 430 of the Corporation Tax Act 2010 and “Associate” shall have the meaning assigned to it by Section 430 of the Corporation Tax Act 2010. 

Engage Tariff Offer - Specific Terms and Conditions: 

15. EDF Family employees will have the opportunity to sign up to EDF’s exclusive employee “Engage” tariff (the “tariff”), subject to meeting the eligibility criteria associated with the tariff, details for which can be found here: https://www.edfenergy.com/eligibilityandfeatures. 

16. The tariff standing charges and unit rates may change from time to time. Please refer to the tariff’s Terms and Information Label (TIL) for full details.  

17. For the avoidance of doubt, this offer may be used in conjunction with the other EDF Family employee offers. 

18. To sign up for this tariff you will need to follow the sign-up journey online via the offer webpage here: https://www.edfenergy.com/edf-family-employee-benefits. 

19. You must be willing to share your Employee ID with EDF’s telephone representative during the call when you agree to the tariff.  Your Employee ID will be saved on your energy account and may be used for future audits. 

20. Only an EDF Family employee can be the named account holder. This offer cannot be transferred to anyone else. 

21. If your employment with the EDF Family ends at any time, for any reason, you will remain on the tariff until the end of your tariff period, at which point you will automatically be switched to EDF’s Standard Variable Tariff. 

22. This is a residential tariff only, meaning business and small-to-medium enterprises (SMEs) will not be eligible for this tariff.

23. If you have any queries with regards to the tariff, please contact EDF’s customer services team via email (hello@edfenergy.com) or 0333 006 9950. 

Solar Panel Package Discount Specific Terms and Conditions: 

24. EDF Family employees will receive money off (the “discount”) any new solar and battery system which is purchased from and installed by Contact Solar Limited and meets the specification, as outlined at clause 28 (the “installation”).  

25. The purchase of any other brand of solar and battery system will result in the Employee being ineligible for the discount.  

26. Employees must use the unique EDF Family offer webpage to receive a quote for the installation. 

27. To qualify for the discount, the installation must be completed within 20 weeks of the date in which the quote is confirmed to you by Contact Solar or EDF. Notwithstanding the foregoing, you will be entitled to the discount where you can demonstrate the installation concluded after the 20 weeks from the date of the quote due to no fault of your own. 

28. The discount is only available for systems that include, as a minimum: 10 x solar panels, 1 x 3.6KW hybrid inverter and 1 x 5.32KW battery (the “specification”). Solar panel and battery systems that don’t meet the specification will not qualify for the discount. 

29. The discount is applied automatically to the total price of the installation.  

30. The value of the discount available is subject to change at any time. Our current discount amount will be displayed on the offer webpage.  

31. The discount is limited to one installation per EDF Family employee.  

32. Discounts are not negotiable, transferable, or exchangeable for a cash payment.  

33. This discount cannot be used in conjunction with any other EDF solar panel package offer.  

34. For the avoidance of doubt, this discount may be used in conjunction with the other EDF Family Employee offers. 

35. If you have any queries with regards to your discount, please contact our Contact Solar customer services team via email (edf@contact-solar.co.uk) or 0333 091 4100. 

Air Source Heat Pump Package Discount Specific Terms and Conditions: 

36. EDF Family employees will receive money off (the “discount”) a new Air Source Heat Pump system which is purchased from and installed by CB Heating Limited T/A EDF Heat Pumps (the “installation”).  

37. The purchase of any other brand of Air Source Heat Pump system will result in the employee being ineligible for the discount. 

38. Employees must use the unique EDF Family offer webpage to receive a quote for the installation.  

39. To qualify for the discount, the installation must be completed within 20 weeks of the date in which the quote is confirmed to you by CB Heating or EDF. Notwithstanding the foregoing, you will be entitled to the discount where you can demonstrate the installation concluded after the 20 weeks of the date from the quote due to no fault of your own. 

40. The discount is applied automatically to the total price of the installation.  

41. The value of the discount available is subject to change at any time. Our current discount amount will be displayed on the offer webpage.  

42. The discount is limited to one installation per EDF Family employee. 

43. Discounts are not negotiable, transferable, or exchangeable for a cash payment.  

44. This discount cannot be used in conjunction with any other EDF Air Source Hear Pump offer.  

45. For the avoidance of doubt, this discount may be used in conjunction with the other EDF Family Employee offers. 

46. If you have any queries with regards to your discount, please contact our CB Heating / EDF Heat Pumps customer services team via email (info@cbheating.co.uk) or 0333 344 0717. 

EV Charge Point Discount Specific Terms and Conditions: 

47. EDF Family employees will receive money off (the “discount”) a new Pod Point Solo3s EV charge point which is purchased from and installed by Pod (the “installation”).  

48. The purchase of any other type or brand of EV charge point system will result in the Employee being ineligible for the discount. 

49. Employees must use the offer webpage to receive a quote for the installation.  

50. To qualify for the discount, the installation must be completed within one year of the date in which the quote is confirmed to you by Pod Point or EDF.  Notwithstanding the foregoing, you shall be entitled for the discount where you can demonstrate the installation concluded after the one year from the date of the quote due to no fault of your own. 

51. The discount is applied automatically to the total price of the installation.  

52. The value of the discount available is subject to change at any time. Our current discount amount will be displayed on the offer webpage.  

53. To qualify for the discount, your purchase and installation must adhere to Pod Point's Home Charger Terms of Sale applicable in the United Kingdom, these can be viewed here. 

54. Discounts are not negotiable, transferable, or exchangeable for a cash payment. 

55. This discount cannot be used in conjunction with any other EDF electric vehicle charger offer. 

56. For the avoidance of doubt, this discount may be used in conjunction with the other EDF Family employee offers. 

57. If you have any queries with regards to your discount, please contact Pod’s customer services team via email (partnerships@pod-point.com) or +44 20 7247 4114.