PLEASE FILL OUT ALL THE DATA FROM THE CUSTOMER AND SUBMIT. All questions must be answered, unless marked (optional)Customer contact details EDF account number First name Surname Email address Customers address Find address Postcode Address line 1 Address line 2 (optional) Town / City County (optional) What is the customer responding to? How did the customer hear about the offer? Email Outbound call SMS Which offer is the customer eligible for? Applicable offer £150 Bill Credit Offer No Offer, select other tariff WHICH EASY ONLINE TARIFF IS THE CUSTOMER SIGNING UP TO? WHICH EASY ONLINE TARIFF EASY ONLINE 2 YEAR FIXED EASY ONLINE + SMART EASY ONLINE + BOILER INSURANCE If customer agrees to stay but no offer selected, what tariff have they agreed a product change for? WHICH OTHER TARIFF TOTAL SERVICE 2 YEAR FIXED STANDARD VARIABLE Advisor info Please enter your work email address PLEASE READ TO CUSTOMER BEFORE SUBMITTING Thanks for agreeing to stay with EDF. You'll need to contact XX SUPPLIER and cancel your contract with them, before the cooling off period expires. The best way to do this is to give them a call or send an email. Let me find their contact details for you: Call them on XXXXXXXX E-Mail them @ XXXXXXXX As soon as we hear XX SUPPLIER have withdrawn their transfer request, we'll apply the offer and change your tariff as agreed. This offer will take effect from today. If your contract with XX SUPPLIER isn’t cancelled and your switch to them goes ahead, this offer will not be processed, and you’ll leave EDF.