ScenarioStart dateEnd date restrictionStandard NHH offer RequiredChange of Measurement Class to HH Offer Required

EDF Energy  Renewal – If customer has P272 site(s) and does not want to convert them to HH
 

Before 05/11/15
 

Before 28/02/17
 
Yes
No
 

EDF Energy Renewal – If customer has P272 site(s) and does  want to convert them to HH
 

Before 05/11/15
 

None
 

Yes
 

Yes
 

EDF Energy Renewal – If customer has P272 sites
 

After 05/11/15
 

None
 

Yes
 

Yes
 

Gain – If customer does have P272 site(s) and does not want to convert them to HH
 

Before 05/11/15
 

Before 28/02/17
 

Yes
 

No
 

Gain – If customer does  have P272 sites(s) and does want to convert them to HH
 

Before 05/11/15
 

None
 

Yes
 

Yes
 

Gain – If customer has P272 site(s)
 

After 05/11/15
 

None
 

Yes
 

Yes
 
  • Where NHH and HH offers created the customer must sign both
  • NHH contract will be used to bill from renewal date until meter reprogrammed
  • HH COMC contract will be used to bill from meter reprogrammed date until contract end date
  • It is not possible to downgrade a meter that records an MD to quarterly and as all AMR meters record an MD they therefore can not be downgraded
  • For Renewals – You will be issued a letter confirming the date the meter was reprogrammed
  • For Gains - You will be issued a letter confirming the date the meter was reprogrammed and that their quote number will be different on their invoice to the quote number on the offers they signed
  • All reprogramming of meters is required to happen within 45 working days of the contract start date or change of supplier date


Current contract that has an end date beyond 01/04/17 on Fixed + Peace of Mind

  • COMC quote will be created with start date 01/01/17
  • Quote will be price matched to the standing charge and unit rates on existing contract
  • COMC will occur in Q1 2017, EDF  Energy will cover any variations in the contract costs
  • Customer will inherit any additional MOP, DC, DA, Reactive Power Charges from date meter reprogrammed