Due to the ongoing efforts to minimise the risk of Coronavirus, we are currently running reduced services.
The health and well-being of our customers is our top priority. These are unprecedented times and we’re working hard to help those most in need.We will answer your query as soon as possible but please bear with us as this make take a little longer than normal
You can give your meter readings, pay bills and switch tariffs through MyAccount
or the app - it's quick and available 24/7.
f your query isn’t urgent, you will find it quicker to manage your account online at https://www.edfenergy.com/myaccount
or using our mobile app where you can submit a meter reading, make a payment, request a change to your direct debit, change your tariff or tell us about moving home.
All of these options are available twenty-four-hours a day.