Important information about our customer phone services
Currently we're having some technical problems with our telephone system. We apologise in advance if you've been affected by this. We're working to fix the issue as quickly as possible. In the meantime, our online services are still available.
We’re Britain's biggest generator of zero carbon electricity(3)
We have the expertise and ambition to lead the change in the way we work and live for a more sustainable future.
Why switch to EDF
Easy energy
We're always improving our online services to help you manage your energy account the way that suits you and without hassle.
Backed by the Energy Switch Guarantee
We'll take responsibility for your switch, making sure the process is simple, reliable and hassle-free.
Zero carbon electricity
We can help you play your part in Net Zero future. Our tariffs are backed by zero carbon electricity(2).
New offers and smart tech
We're always developing new tariffs with you in mind. Whether that’s helping you understand your energy better so you can budget or including handy smart tech. There’s something to suit every home!
Excellent customer service
We're rated 'Excellent' by our customers in Trustpilot.
Average saving versus standard variable prices for dual fuel standard meter customers who switched to EDF between April and September 2020.
The zero carbon electricity purchased is supplied into the National Grid. Customers receive electricity via the National Grid, not directly from zero-carbon generators
The zero-carbon electricity purchased is supplied into the National Grid. Customers receive electricity via the National Grid, not directly from zero-carbon generators.
The below table summarises zero-carbon generation by company demonstrating EDF generating 29.4%. The data supporting the table below and the % values is sourced from a mixture of industry settlement data and the UK government renewable obligation database.
