Our programmes

We're dedicated to building a more sustainable energy future for our customers. As a company, we're also committed to the environment and communities around us. That's why we work in partnership with a number of organisations on various charity projects and environmental initiatives. We also encourage our employees to volunteer and contribute as much as they can, working together to leave the right kind of impression.


Educational Volunteering Programmes

Educational Volunteering Programmes

Big Energy Project

In November 2012, working with education charity, the Transformation Trust, we developed an educational project that would not only engage students to consider energy consumption – both environmental and financial – but would also target teachers, volunteers and wider communities.

Our goal is to encourage youngsters within areas of deprivation to consider energy issues from an early age and to inspire their peers, families and communities to change energy efficiency behaviours. Now in 2016 and entering its fourth year, ‘The Big Energy Project’ continues to grow and develop.

Since the project began in 2012, 93 schools have taken part and approximately 4,773 students have been reached. Through the amazing projects that students have worked on, over 174,000 community members have also been impacted. 


Citizen Advice Helpline

Citizen advice helpline

EDF Energy have teamed up with the Citizens Advice Bureau to provide extra help and support to our customers struggling with debt. Through a dedicated money advice service, the Citizens Advice Bureau help customers looking for independent advice on everything from making the most of their income and claiming Benefits and Tax Credits, to managing their money and paying their bills.

EDF Energy customers can call the Plymouth Citizens Advice Bureau’s independent debt helpline on 0808 156 6666 or 0300 330 0519 from a mobile phone. They can also visit their local Citizens Advice Bureau if they’d prefer to speak to someone face to face.

Schools programme - The Pod

Schools programme - The Pod

We are headline sponsors of The Pod, an award-winning education programme launched in 2008 with the aim of teaching 2.5 million children about the sustainable use of energy. The programme has three main aims:

  • To inspire young people and their families to choose a more sustainable lifestyle
  • To understand that low carbon, secure and affordable energy supply is vital for the future
  • To promote STEM in schools and encourage science and engineering as a career choice

As part of the programme, the interactive website for teachers provides free lesson plans, practical activities, assemblies, games and information, all with cross-curricular links and covering the topics of energy, waste, water, transport, biodiversity and climate science.

The ethos of the Pod is 'Learn, Act, and Inspire others', which is why the site also encourages pupils and teachers to blog about their activities and to post photos and videos to showcase their projects.

All activities on the Pod have been endorsed by Eco-Schools England, the largest environmental schools programme in the world. Completing any Pod activity will help with a school’s application for a bronze, silver and green flag Eco-Schools award.

Charity partnership

Watch video: Octavia shares her personal story about prostate cancer

Our partnership with Prostate Cancer UK

Prostate cancer kills over 11,500 men every year and also affects the lives of millions more. Our partnership with Prostate Cancer UK is helping to support men and their families across the UK, now and for future generations.  

Prostate Cancer UK was chosen by 47% of employees who took part in the charity selection vote in 2019. This partnership will run from January 2020 to December 2022.

Our employees are a passionate force for good, and over this three-year partnership we are committed to raising as much money as possible. We have set ourselves the ambitious goal of raising £100,000 per year of the partnership.

Helping hands

Helping hands

Through our Helping Hands volunteering programme, our employees have the opportunity to spend two days of company time each year supporting local community and environmental projects.  

By donating their time and energy, employees build relationships with community groups and charities, as well as contributing to projects that support the delivery of our sustainability strategy.