Customer services and operations jobs
EDF is Britain's biggest generator of zero carbon electricity(1), and our customer services and operations teams are instrumental in helping our business to grow and flourish. In return, we’ll make sure that’s exactly what happens with your career.
Careers in customer services
Our Doxford call centre is recruiting now
We’re currently recruiting for Customer Service Advisors at our call centre in Doxford, Sunderland.
Our call centre in Exeter
"This year is my 20th anniversary of working at EDF and that speaks volumes in itself. I really enjoy the atmosphere and the people, plus I benefit from a lot of incentives and perks."
Adam G, Trainer (Exeter)
Latest jobs
What projects could I be working on at EDF?
Smart homes
Smart technology enables our customers to effortlessly control their surroundings and save time, money and energy at the same time. The products in our Smart Home Store range from lighting and heating to speakers and security.
Customers Innovation
Our Smart Customers team undertakes research and development demonstration projects in a diverse range of fields, such as smart cities; new market and system design; system flexibility and energy storage. Find out more about our current R&D projects.
Energywise
Follow our Energywise blog to find out more about news and innovative products from our Customers Operations teams.
Working for a trusted energy supplier
We’re proud to serve more than 3.5 million British homes and businesses, as well as public services like the NHS, Royal Mail and government. Prouder still we're rated excellent on Trust Pilot.
Find your next role
What's it like to work at EDF?
Benefits and rewards
Work is just one part of our lives and at EDF we’re dedicated to providing our people with a flexible benefits package that supports their wellbeing, financial security and allows them to enjoy their time away from work.
Diversity and inclusion
At EDF, everyone’s welcome. It’s a powerful statement of our intent to make sure we’re about the people who work with us – a rich and unique mix of backgrounds and experiences that’s vital to shaping a strong and fresh-thinking organisation like ours.
How we're helping Britain achieve Net Zero
We’re a responsible business and proud to be Britain's biggest generator of zero carbon electricity(1). But with size, age and experience, we believe we can do even more.