Respond to your meter appointment booking

You have an upcoming appointment for us to replace your outdated meter(s) with an essential upgrade.

Please respond below to confirm or rebook the appointment.

Meter Appointment Response Form

Please enter your details and select your response.

All questions must be answered, unless marked (Optional)

Your full name

Your email address

This is required for us to contact you about your meter appointment

Your mobile phone number

This is required for us to contact you regarding your meter appointment.

Your MPAN number

Please enter the 13-digit MPAN number. This should be shown on the letter or email sent from us.

Select your response below

Confirm my appointment.

I need to reschedule. Please contact me to rebook the appointment for a more suitable time.

I need to decline the appointment.

Please provide suitable dates and times for your meter appointment to be rebooked: (Optional)

Please explain why you are declining the appointment (Optional)

Is there anything else you'd like to add (e.g. site/meter access information or other requirements)? (Optional)

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Please note this form is for business customers.