Our approach to Zero Harm

“We believe that all harm is preventable so our aim is Zero Harm. That means providing healthy workplaces that are safe for all, a strong focus on wellbeing, and taking positive action to ensure the public is not harmed by our operations.”

- Vincent de Rivaz CBE, Chief Executive

Picture of EDF Energy's Ambitions logo

Better Energy Ambitions Report

Our report covers progress on our Better Energy Ambitions which are our plan for a sustainable business.

Our commitment to safety remains our top priority, with our ambition strengthened by targets for wellbeing and public safety.

Our progress toward Zero Harm, and our related improvements in performance, has been achieved through a company-wide approach to risk management. This is supported by robust health and safety procedures, wellbeing management systems, and a clear governance framework to manage wellbeing, personal safety and process safety.

Our safety

Our goal: Zero Harm to our people

Our key targets

  • 50% reduction in Total Recordable Incident Rate (TRIR) by 2020 against a 2012 baseline
  • Long term aspiration remains Zero Harm to our people by 2030 (EDF Energy employees and contractors)

Our performance in 2015

  • We recorded our best ever TRIR and Lost-Time Incident Rate (LTIR) in 2015.
  • Our rolling 12-month TRIR for December 2015 was a 28% improvement on our performance in 2014.
  • Our overall rolling 12-month LTIR was 0.42 incidents per million hours, a 5% improvement on 2014 (0.44).
  • To improve our safety performance further, we continue to learn from near-miss safety incidents classified as High Potential Events (HPEs) identifying more than 50 HPEs in 2015.

The year ahead

As set out in our 2014-17 Strategic Plan, we will:

  • deploy the health and safety culture assessment model across the company
  • fully embed our new HPE process across the business and continue to drive improvements in response to key risk themes - in particular, road risk and working at height
  • facilitate collaborative working among our supply chain partners so we can share best practices in key risk areas, such as working at height and occupational health
  • ensure key business projects, such as Hinkley Point C and Smart Metering, are set up for success in safety terms.


We will also support the Royal Society for the Prevention of Accidents (RoSPA) to promote safety in the home.


Our wellbeing

Our goal: Mentally fit, physically fit, engaged employees

Our key target

  • 25% reduction in work-related ill-health by 2018 against a 2012 baseline

Our performance in 2015

  • Our total employee work-related ill health rate stands at 32.62 cases per million hours worked: a 25% improvement since December 2014.
  • Our sickness absence performance was 3.65%, a 6% improvement compared to 2014.
  • We gained a Business in the Community (BiTC): Responsible Business Award reaccreditation (Workwell category).

The year ahead

Our focus will remain on the goals in our five-year health and wellbeing strategic plan. We will refresh the plan to a 2020 horizon, using what we have learned in recent years. Our focus will be twofold:

  • supporting managers, who hold the key to delivering a ‘Health like Safety’ approach
  • continuing our education and awareness campaigns, engaging with our people and encouraging them to make positive changes to improve their health and wellbeing.

Public safety

Our goal: Zero harm to the public from our operations

With safety as our highest priority, Zero Harm to our people and the communities we are part of has always been central to how we operate. This is why our Zero Harm ambition specifically references ‘the communities we serve’ and we have a target to have zero reportable incidents involving the public. 

Our key target

  • Maintaining our public safety performance and developing a specific performance metric with the aspiration as Zero Harm to the public from our operations

Our performance in 2015

We had zero reportable incidents involving members of the public in 2015. We also formed a partnership with RoSPA.

The year ahead

Ensuring Zero Harm is at the heart of our Smart Metering project is a key priority in 2016. Additionally, we will build on our relationship with RoSPA  to:

  • deliver interventions which support their mission to save lives and reduce injuries
  • provide more information and advice to our workforce to strengthen safety outside of work, ensuring we keep our colleagues safe at all times.


We will review and deliver ways to promote safety at home, during leisure time and on the move through a variety of channels - for example, our visitor centres and the Pod.

Total Recordable Incident Rate (TRIR)

Total Recordable Incident Rate (TRIR) is the number of  lost time injuries plus the number of restricted work injuries plus the number of medical treatment injuries to our employees and contractors per million man hours worked.

Primarily work-related ill health (employees)

Primarily Work-Related Ill Health (PWRIH) is total number of primarily work-related ill health cases per million hours worked. Primarily work-related ill health cases are those which have occurred following evidenced exposure to aspects of work, which may be either physical or psychological in nature.

Awards and achievements

We have a long track record in sustainability and responsible business which has been recognised and endorsed by many different organisations.


Picture of EDF Energy engineers at work

Jobs at EDF Energy

Interested in working at EDF Energy? Find out about our graduate programmes, apprenticeships, internships and current vacancies.

What do you think of our Better Energy Ambitions?

Your feedback on our Better Energy Ambitions is important to us, so please take a moment to tell us your thoughts.

We will use it to improve how and what we report in the future so it works better for the people accessing it.